Effective Date: 15 November 2024
Timurbay Seafront Residence (“us”, “we”, or “our”) operates the website https://www.timurbayresidence.com (the “Service”) in Kuantan, Pahang. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using our Service, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: This includes your name, email address, phone number, and payment information, which you provide to us when you make a reservation or inquiry.
- Usage Data: This includes information about how you access and use our Service, such as your IP address, browser type, pages visited, and time spent on the pages.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor activity on our Service and store certain information.
2. Use of Your Information
We use the collected information for various purposes, including:
- To provide, maintain, and improve our Service.
- To process your reservations and transactions.
- To communicate with you, including sending confirmation emails and responding to inquiries.
- To analyze usage and improve our Service.
- To notify you about changes to our Service.
- To provide customer support.
3. Disclosure of Your Information
We may share your personal information in the following situations:
- With Service Providers: We may employ third-party companies and individuals to facilitate our Service, process payments, or provide support.
- For Legal Reasons: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.
4. Security of Your Information
The security of your personal information is important to us. We strive to use commercially acceptable means to protect your personal data. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
6. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site.